At Sedrow Fire Engineering Limited (“we”, “us”, or “our”), we are committed to protecting
and respecting your privacy. This Privacy Policy explains how we collect, use, and protect
any personal information that you provide to us when you use our website
(www.sedrow.com) or interact with us.

1. What Data We Collect
We may collect the following personal information when you use our website or services:
– Name and job title (if provided by you in our contact form)
– Contact information including email address and phone number (if provided by you in our
contact form)
– Company name (if provided by you in our contact form)
– IP address
– Website usage data via cookies (see below)
– Any other information you voluntarily submit through contact forms

2. How We Use Your Data
We use your data to:
– Respond to enquiries and provide services
– Improve our website and services
– Maintain internal records
– Comply with legal or regulatory obligations

3. Legal Basis for Processing
We process your personal data on the following lawful bases:
– Your consent (where applicable)
– Performance of a contract
– Our legitimate interests in operating and improving our business
– Compliance with legal obligations

4. Sharing Your Data
We do not sell or pass on your personal data. We may share your information with trusted
third-party service providers who assist us in operating our business (e.g., CRM, analytics),
but only as necessary and under strict confidentiality agreements.

5. Cookies
Our website uses cookies to enhance your experience and analyse traffic. Non-essential
cookies are only set with your consent.

6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes we collected it
for, including legal, accounting, or reporting requirements.

7. Your Data Protection Rights
Under the UK GDPR, you have the right to:
– Access the personal data we hold about you
– Request correction of inaccurate data
– Request erasure of your data
– Object to or restrict processing
– Withdraw consent at any time
– Lodge a complaint with the Information Commissioner’s Office (ICO)

8. How We Protect Your Data
We take reasonable technical and organisational precautions to prevent the loss, misuse, or
alteration of your personal data. Our website uses SSL encryption and secure systems to
safeguard the data you provide.

9. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at: info@sedrow.com

This policy is effective as of 15 September 2025.